Privacy Policy

Cure Companies (“Cure,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information obtained through our websites, digital platforms, physical locations, events, memberships, communications, and services operated by Cure Companies and its affiliated brands (collectively, the “Services”).

This Privacy Policy applies to all brands owned or operated by Cure Companies, whether existing now or launched in the future. Current brands include: Cure Companies, Padel United Sports Club, Blackwood Club, Spring House, The Lyle, Rosto, Wandering Que, Awaken Hotels and Residence.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

Name, email address, phone number, mailing address
Reservation, booking, membership, or event registration details
Payment-related information (processed securely via third-party providers)
Communications with us, including emails, text messages (SMS), WhatsApp messages, and other electronic messages
Account or profile information where applicable

B. Information Collected Automatically

When you visit our websites or interact with our digital platforms, we may automatically collect:

IP address and device identifiers
Browser type and operating system
Pages viewed, links clicked, and time spent on our sites
Cookies and similar tracking technologies

C. Information from Third Parties

We may receive information from:

Reservation, booking, or ticketing platforms
Payment processors
Marketing, analytics, and CRM providers
Social media or messaging platforms, if you choose to engage with us through those services

2 How We Use Your Information

We use your information to:

Operate, maintain, and improve our Services
Process reservations, memberships, purchases, and event registrations
Communicate with you via email, SMS, WhatsApp, phone, or other electronic messaging platforms regarding confirmations, updates, support, promotions, and offerings
Personalize experiences across Cure brands
Respond to inquiries and provide customer support
Conduct analytics, research, and internal reporting
Comply with legal, regulatory, and contractual obligations

3.Communications & Marketing

We may communicate with you via email, text message (SMS), WhatsApp, phone, or other electronic messaging platforms for operational, transactional, and marketing purposes.

Email Communications

You may receive emails related to reservations, memberships, events, account activity, brand updates, or promotional offerings. You may opt out of marketing emails at any time by using the unsubscribe link included in such communications. Transactional or service-related emails may still be sent as necessary.

Text Messages (SMS)

If you provide your mobile phone number, you consent to receive text messages from Cure Companies and its affiliated brands. These messages may include transactional communications (such as reservation confirmations, updates, or reminders) and, where permitted, marketing or promotional messages.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any message or by contacting us directly. Opting out of marketing messages will not affect transactional or operational communications where legally permitted.

Messaging Platforms (Including WhatsApp)

If you choose to communicate with us or provide your contact information through messaging platforms such as WhatsApp or similar services, you consent to receive messages from Cure Companies and its affiliated brands through those platforms. Messages may include transactional communications (such as reservation confirmations, updates, reminders, or customer support responses) and, where permitted, marketing or promotional messages.

You may opt out of marketing messages at any time by notifying us through the applicable messaging platform or by contacting us directly. Use of third-party messaging platforms is also subject to the privacy policies and terms of those platforms.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve site functionality and performance
Understand usage patterns
Support marketing and analytics efforts

You can control cookie preferences through your browser settings. Disabling cookies may affect certain site features.

5. How We Share Information

We do not sell your personal information.

Subscriber opt-in data will NOT be shared with third parties for marketing purposes.

We may share information with:

Service providers that support our operations (e.g., payment processors, CRM platforms, email/SMS/WhatsApp providers, analytics tools)
Professional advisors (legal, accounting, compliance)
Authorities or third parties when required by law or to protect rights, safety, or property
Affiliated Cure Companies brands for internal operational and marketing purposes

All third parties are required to use your information only for authorized purposes and to maintain appropriate safeguards.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information against loss, misuse, unauthorized access, disclosure, or alteration. However, no system can be guaranteed to be 100% secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements

8. Your Rights & Choices

Depending on your location, you may have rights to:

Access, update, or correct your personal information
Request deletion of your personal information
Opt out of certain data uses or communications

To exercise your rights, please contact us using the information below.

9. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date above. Continued use of our Services after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cure Companies
Email: privacy@curecompanies.com
Website: www.curecompanies.com